Featured Member: Houston Livestock and Rodeo

by Sakina on February 27, 2015

Saddle up Houston! It’s time for the Rodeo! The largest live entertainment and livestock exhibition is coming to town! The Houston Livestock Show and Rodeo starts on March 3rd and runs till March 22nd. You’ll have plenty of time to watch the Rodeo Parade, try your hand at the World’s Championship Bar-B-Que Contest, or attend one of the many live music shows featuring artists such as Hunter Hayes and Eric Church. With a wide variety of events to attend, the entire family will have a great time at the rodeo!

Last year, the attendance for HLSR reached over 2.5 million people. This requires over 28,000 volunteers! In 2007, the rodeo was deemed “the year of the volunteer.”

Want to get involved? There is no better way to enjoy the rodeo by being a part of it! Learn more about volunteering here!

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As everyone probably already knows, you’ve been able to send free texts with Shiftboard for years now, and you still can!

Recently we’ve added our Premium 2-way SMS messaging service. This allows you to send text-based “conversations” added directly into the automated scheduling and transaction workflow.

We get it. Your employees are busy. These days, everyone is glued to their smartphone pretty much 24/7. Sometimes the fastest and easiest way to get your shifts filled is through text messages.

With Premium SMS, you’ll never have to worry about coverage again. When you post a shift to the calendar, you have the option using Premium SMS to blast out the shift details via text message to everyone in the team. Conveniently for your staff, all they have to do is reply back with a code to pickup the shift. Whoever replies first wins!! Easy, convenient, and organized. There is no requirement for them login to their Shiftboard account to pickup the shift with this option.

We thought you’d like that! Let us know if you’d like to enable the Premium SMS service on your Shiftboard site today!

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The 25th annual Washington DC Jewish Film Festival kicks off Feb. 19 and runs through March 1. The WJFF serves more than 15,000 people through 80+ screenings. The majority of the films shown are regional, US or world premieres.

The festival works to showcase the diversity of Jewish history, culture and experience through International Cinema. After most movies, you can enjoy fascinating discussion with guest filmmaker or subject matter experts. We highly suggest you take advantage of this great opportunity.

This year, along with the world premieres, WJFF is showcasing rare classic films that honor the longstanding tradition of Jewish Cinema.

Interested in going to a movie or volunteering (or volunteering next year)? Click here.

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Featured Member: Thin line Fest

by Sakina on February 16, 2015

Film festivals, music festivals, art festivals… usually they are independent of one another. If you want to watch a cool movie, go to a movie festival. Or if you’re looking for some music, music festivals have the singers you want. However, what happens when you want to see a show and watch a movie all in the same day? Where are the festivals that combine the best of the best together?

Look no further! Thin Line Fest is here! Located in Denton, TX, for 5 whole days you can watch the best documentaries, see nationally-touring acts every night, or browse through the photo galleries downtown! Currently in its 8th year, the festival first started out film based with over 60 films in its first year. Only in 2014 did they add the trifecta and become a triple-threat festival that included music events and in 2015 photo events.

Thin Line has come a long way in the past 10 years! This non-profit puts on a wide variety of shows to entertain all ages and keep everyone happy. One of the key elements is that this is an entirely volunteer based event. The show can’t go on without you so please consider donating your time and volunteer here!

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If you are curious about changes that have been made to a shift, you can check out our Revision/Order Detail tool. To find this, click on a shift, look in the grey box on the right side and it will be in the right hand corner. Select it and all the changes that have been made to a shift will appear.

Things that the tool tracks: Who made the shift, who assigned the shift, who took the shift, if someone makes changes to the time. It also shows who made any changes and when they were made. This a great way to keep track of shift information, especially if you have multiple managers on a team. It is a simple and effective way to see who made what changes.

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Our Super Duper Mobile Website!

by Sakina on February 6, 2015

Not to toot our own horn here, but the Shiftboard mobile website is pretty darn spiffy. Have you checked it out yet? If not you absolutely should! Head on over to m.shiftboard.com and login with your account information. Voila! Our updated and super functional mobile site is available for you!

You’ll see a number of different sections are visible on the left hand side. View all your staff in the People section and check out your calendar in Schedule. A number of different filters are available so you can look at only the information you need to. Your members can even clock in/out right on their phone! Handy huh?

Give the mobile website a try and bask in the glory of convenience right on your smartphone device!

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Building blocks of Shiftboard

by Jessica on February 2, 2015

The first definition that comes up for the word solution is “the act of solving a problem, question etc” and the secondary is “the state of being solved.” We believe that at Shiftboard; we also think that a solution is only a solution if it solves your problems. We offer a powerful solution that can have a positive, immediate effect on your business. While we offer many add-ons that look shiny, increase functionality and make Shiftboard more heavy duty, at the heart of it, our core tools are powerful and need to work for you.

Our core tools make sense. They also show a deep understanding of what matters in business and scheduling: People, organization, calendar, communication and reports.

People are central to your business and you need ways to track them and their information. You need to have the right people for the right jobs and the key to that is information. We know that not all markets require the same information, so our people section is completely customizable to reflect your business’ needs. Everyone can upload a picture so you can put a face to the name. You can track interests, skills, languages, licenses and whatever else you may want to know.

Shiftboard organizes people into teams. Teams can be divided up by skill sets, clients, locations, jobs – really whatever works for you. After you have set your teams and added the appropriate people we now move to scheduling.

Our calendar has configuration options including month, week, day or hour. Additionally, you can filter it to show different views. The calendar is where you schedule your shifts, you pick the team, the number of people you need and you can assign (or choose how they are going to get assigned) them there.

Communication is arguably the most important piece of any business. What good does it do to schedule your workers if you can’t communicate with them? Shiftboard has many options for informing your workers of information and allowing them to respond back.

Information is good. Being able to organize that information in a meaningful way is great. That is where our reports section comes in. You can run a variety of reports in a variety of forms. Need to see how many hours a member has worked? No problem. Want a report that shows who works where and when? We do that, too. Want to check on your workers, as an example whose email is bad? Easy.

Think about it like ordering at a restaurant. If you don’t want the main part of a dish, you don’t order it for the sides and sauces. If the main part of this dish sounds interesting, call us.

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Shiftboard has Seahawks fever!

by Sakina on January 30, 2015

We interrupt this normally scheduled blog post with Seahawks fever! Located in Seattle, the Shiftboard team really only has one thought on their minds this weekend, rooting for the Seattle Seahawks during the Super Bowl on Sunday! We hope you all will tune in and root with us! Every Friday is known as Blue Friday in Seattle in honor of our Hawks and the 12th man. Today our team is wearing our pride well!

GO HAWKS!

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Feature fun: Updates to Timecard reports

by Jessica on January 26, 2015

Everyone makes mistakes. People can forget things; even things as important as clocking in. But never fear, Shiftboard has made it possible to run reports on shifts that aren’t associated with a timecard, whether that was intentional or not. Our new and improved Schedule/Timecard Adherence report gives you the flexibility to search many different options.

Looking for this report? This is where you find it. Reports>Timekeeper Tab>Schedule/Timecard Adherence report.

Once you are in the report, on the right side, you can adjust the drop down menu to reflect what you are searching for.

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Process for Learning/teaching Shiftboard

by Jessica on January 23, 2015

Photo by Waag Society

Whether you are learning or teaching something, anything really, new it can be stressful and hard. And for some reason, teaching a new technology or software can induce a higher than normal level of anxiety in some people. Oh, the terminology! What is the “Cloud” exactly? What is a “Data architect” and do I need to be one? Answers: Don’t worry about it and nope.

We always are looking for great employees (interested? Send us a resume.) and must teach our new hires the ins-and-outs of Shiftboard. We hope these tips will be helpful as you bring on new employees and introduce them to Shiftboard.

Technology, in general, and Shiftboard, in particular, should make your life simpler. This is why you came to Shiftboard. Even though there is a lot to learn in the beginning, using Shiftboard will become like second (or first!) nature with practice. When you are introducing a new person to your site, don’t forget to communicate this.

Plan ahead. Like with anything, the key to success is having a framework from which to work. You want to know where you are and where you are heading. This will give you an idea of how quickly someone is learning Shiftboard and will help you feel confident in your communication abilities.

Set some goals, preferably realistic ones that are measurable in time and space. Maybe you want someone to be able to demonstrate “X” skills before you move on to “Y.” Or, perhaps, you would like them to be comfortable doing “A” by next week, which is probably realistic versus having them know how to do “A-Z” by next week.

Be flexible. Everyone learns at his or her own pace. There is no one-size-fits-all when it comes to learning something new. Be sensitive to that, whether they are moving faster or slower than expected.

Prepare a variety of exercises. This will help showcase Shiftboard in many different ways. Hands on activities take things from theoretical to the practical. Have them work with real, applicable scenarios to help them feel confident in their skills before you turn them loose. Real data is incredibly helpful when using the site.

Ask for help. We want you to be happy, long term customers and we provide the training and support that takes. Drop us note and tell us how we can help.

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