Hourly Employee Satisfaction & Retention

Be the Employer of Choice

Create Schedules Workers Embrace

Absenteeism, turnover, and recruitment are big challenges facing employers everywhere. Workers used to compete for jobs. Now, companies compete for workers. It’s a laborers’ market, and employees are looking for more than a paycheck from their employer. They want work-life balance and expect employers to understand their need for engagement, flexibility, and fairness.

Employee scheduling software helps you understand the flexibility needs of your workforce so you can create prescriptive schedules that everyone embraces.

  • Gain insights into workers’ diverse availability and preferences.
  • Create schedules based on workers’ shift preferences while ensuring coverage needs are covered.
  • Empower workers with self-service tools to access schedules, pick up shifts, trade shifts, and request leave on demand.
  • Inform workers about schedule changes and new shift opportunities so they can make timely arrangements to reduce work-life conflict.

Why Is Hourly Employee Retention So Challenging?

schedule variety

Various worker types want different schedule arrangements

automated scheduling

Employees can’t always influence their work schedules

Negative View

Difficult to balance operational needs and employee preferences

real-time communication

Keep workers informed about schedule changes and new openings in real-time.

Learn More Best Practices Around Hourly Employee Satisfaction & Retention

2023 State of the Hourly Worker
Research Report

Learn the key drivers of hourly employee satisfaction and retention, based on Shiftboard’s 2023 research report.

Article: How to Put Out the Flames of Employee Burnout

Learn strategies and tactics for reducing burnout and the turnover that comes with it.

How Shiftboard Helps Improve Employee Satisfaction & Retention

Attract and retain top talent with flexible, transparent schedules and timely communication.


Offer Visibility into Workers’ Preferences

Provides workers greater influence over their schedules with self-serve capabilities to indicate their availability and shift preference. By engaging workers proactively, you can better understand what schedule flexibility means to them and create schedules that everyone embraces.


Accommodate Workers’ Needs at Key Decision Points

Shiftboard provides an on-demand list of qualified workers to help you fill last-minute shift openings, including employees’ specified availability and preferences. With rich worker profile information at your fingertips, you can support worker preferences and prevent no-shows and shift turndowns.


Empower Workers with Self-Service Tools

Empower workers with the ability to access schedules 24/7, pick up shifts, trade shifts, and request leave via secure web and mobile applications. By enabling workers with self-service capability, you can offer greater schedule transparency and allow employees to make timely personal arrangements to reduce work-life conflict.


Maximize Communication Reach

Auto-notify schedule changes and promote new shifts using message broadcasts, mobile apps, SMS, automated calls, and emails. With a plethora of communication tools to choose from, you can maximize audience reach with workers’ preferred mode of interaction and avoid frustrations due to outdated schedule information.

Our diverse staff leads dynamic lives, and we are cognizant that work-life balance is important for their quality of life. We utilized technology to specifically assist in scheduling our staff in a manner that accommodates their needs, while also ensuring that our staffing strategy meets the needs of the business.

Alan Nair
Labor Scheduling Project Lead
LUSH Fresh Handmade Cosmetics

Trusted by the World’s Most Recognized Brands

Want to learn more about employee scheduling software?

Arrow DownDecrease Worker
Turnover by 16%

Schedule iconMake Scheduling
30% More Efficient

Fill Shifts IconIncrease Shift Coverage
Rates by 88%