3 Benefits Scheduling Automation Brings to Healthcare
Tyson Hunter | May 30, 2018
At the heart of the healthcare industry are the countless medical professionals battling every day to keep our friends and family alive and well. With over half of a hospital’s costs going towards their staff, healthcare organizations are adopting scheduling and workforce management solutions to improve their labor costs, employee engagement, and overall quality of care.
While efficient healthcare staff scheduling is essential for a successful healthcare organization, a recent AMN Healthcare survey concluded that more than 50% of administrators still schedule manually. Additionally, many nurse managers aren’t aware of the automated staffing solutions available to manage their schedule complexities.
Creating manual schedules are often time-consuming, inaccurate, and hard to keep updated. Healthcare scheduling is made more complex by around-the-clock labor demands, unplanned emergencies, staff certification requirements, and managers lacking a holistic view of their staff schedules.
Automated scheduling centralizes all of your workforce and scheduling information into one solution. By automating manual tasks like compliance tracking, overtime monitoring, and callout replacement, scheduling automation optimizes staffing, reduces labor costs, and increases employee engagement.
Healthcare staffing is a persistent challenge to schedule the right caregivers with the skill sets to accommodate varying patient needs. Recent legislation in over a third of US states only adds to healthcare scheduling complexities by demanding strict regulations managing nurse to patient ratios and qualifications for patient care.
Healthcare organizations who implement an automated scheduling solution can better manage last-minute changes, improve employee communication, and ensure compliance with labor laws and CBAs. Through better operations, healthcare organizations improve how they interact with their staff, amounting to improved patient outcomes and a healthier bottom line.
Reduced Labor Costs
An automated scheduling solution is a great foundation for healthcare professionals who want to control labor costs. However, in the healthcare industry, reducing labor costs doesn’t mean reducing staff or decreasing quality of patient care. Instead, managers must optimize labor costs by reducing unnecessary overtime, avoiding turnover by ensuring proper rejuvenation time between shifts, and utilizing per diem staff effectively.
With the right scheduling automation solution, organizations can use their historical data to forecast their labor based on actual demand. Scheduling the right amount of staff to the right place at the right time means organizations not only reduce overstaffing expenses but also better plan for seasonal demand spikes.
Increased Employee Engagement
Patient outcomes improve when nurses are happy. Sounds simple, but employee engagement isn’t something to be overlooked in the healthcare industry, especially when many studies link unsatisfied nurses to increased infection rates, higher injury fall rates, and more hospital readmissions.
One great way to improve employee engagement in the healthcare is to give staff more influence over their work schedules. By engaging your staff in the scheduling process, you relieve your managers of constantly balancing workload with unknown personal schedules. By empowering your staff to express their schedule preferences, your managers spend less time scheduling and more time focused on the things that matter.
Are You Ready to Automate Your Scheduling?
We understand there’s a lot to consider when scheduling within the healthcare industry. An automated scheduling solution, like Shiftboard, eases the complexities inherent in healthcare staffing and provides a concise scheduling picture across the board.
If you’re interested in learning more about how we configure our solution around the labor needs of your healthcare organization, please request a demo today!