Employee Scheduling: Lower Labor Costs Through Better Forecasting

Understanding historical demand variables (such as customer volume in retail locations, patient loads or call center volume) is an essential component to creating an optimized schedule for many organizations. The ability to forecast labor by role and location can be extremely challenging for organizations attempting to create an optimized schedule. Learn how to create a forecasting framework for your team and leverage real-world examples to help you maximize the payback of labor forecasting.

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