Shiftboard Automated Calls Solution Sheet
Phoning workers to fill shift openings is a significant source of stress for many schedulers and frontline managers. Leveraging Twilio’s Voice API technology, Shiftboard’s automated calls feature reaches out to qualified and available workers on a manager’s behalf.
With the time saved from managing phone trees, frontline leaders can focus on supporting their team onsite while ensuring shift openings are filled with the best employees accurately, quickly, and fairly.
In this solution sheet, you will learn how Shiftboard helps you:
- Auto-call the right workers about shift openings
- Create standard or custom messaging
- Configure callback and wait times
- Track shift acceptance and refusal
- Investigate call history with audit logs