At the heart of the healthcare industry are the countless medical professionals battling every day to keep our friends and family alive and well. With over half of a hospital’s costs going towards their staff, healthcare organizations are adopting scheduling and workforce management solutions to improve their labor costs, employee engagement, and overall quality of care.

While efficient healthcare staff scheduling is essential for a successful healthcare organization, a recent AMN Healthcare survey concluded that more than 50% of administrators still schedule manually. Additionally, many nurse managers aren’t aware of the automated staffing solutions available to manage their schedule complexities.

Creating manual schedules are often time-consuming, inaccurate, and hard to keep updated. Healthcare scheduling is made more complex by around-the-clock labor demands, unplanned emergencies, staff certification requirements, and managers lacking a holistic view of their staff schedules.

Automated scheduling centralizes all of your workforce and scheduling information into one solution. By automating manual tasks like compliance tracking, overtime monitoring, and callout replacement, scheduling automation optimizes staffing, reduces labor costs, and increases employee engagement.

Optimized Staffing

Healthcare staffing is a persistent challenge to schedule the right caregivers with the skill sets to accommodate varying patient needs. Recent legislation in over a third of US states only adds to healthcare scheduling complexities by demanding strict regulations managing nurse to patient ratios and qualifications for patient care.

Healthcare organizations who implement an automated scheduling solution can better manage last-minute changes, improve employee communication, and ensure compliance with labor laws and CBAs. Through better operations, healthcare organizations improve how they interact with their staff, amounting to improved patient outcomes and a healthier bottom line.

Reduced Labor Costs

An automated scheduling solution is a great foundation for healthcare professionals who want to control labor costs. However, in the healthcare industry, reducing labor costs doesn’t mean reducing staff or decreasing quality of patient care. Instead, managers must optimize labor costs by reducing unnecessary overtime, avoiding turnover by ensuring proper rejuvenation time between shifts, and utilizing per diem staff effectively.

With the right scheduling automation solution, organizations can use their historical data to forecast their labor based on actual demand. Scheduling the right amount of staff to the right place at the right time means organizations not only reduce overstaffing expenses but also better plan for seasonal demand spikes.

Increased Employee Engagement

Patient outcomes improve when nurses are happy. Sounds simple, but employee engagement isn’t something to be overlooked in the healthcare industry, especially when many studies link unsatisfied nurses to increased infection rates, higher injury fall rates, and more hospital readmissions.

One great way to improve employee engagement in the healthcare is to give staff more influence over their work schedules. By engaging your staff in the scheduling process, you relieve your managers of constantly balancing workload with unknown personal schedules. By empowering your staff to express their schedule preferences, your managers spend less time scheduling and more time focused on the things that matter.

Are You Ready to Automate Your Scheduling?

We understand there’s a lot to consider when scheduling within the healthcare industry. An automated scheduling solution, like Shiftboard, eases the complexities inherent in healthcare staffing and provides a concise scheduling picture across the board.

If you’re interested in learning more about how we configure our solution around the labor needs of your healthcare organization, please request a demo today!

The rise of millennials – with their unique habits and viewpoints – has changed consumerism and presented employers with a new set of challenges in recent years. This new generation tends to follow three basic principles: things need to happen now, be easily accessible, and accommodate how they want to live their life. That drive has been great for companies like Amazon and Apple but exasperating for thousands of long-established companies failing to attract millennials as buyers or to retain them as employees.

What employers don’t fully realize yet is that the process millennials take to decide on buying goods and services is similar to the process they take when deciding what companies to work for. The three basic principles mentioned above are not just for marketers to understand in order to sell products, but something essential for all companies to acknowledge and speak to within their recruitment and retention efforts.

Use Tech to Stand Out from the CrowdWoman_Business_iPad_photo-1433170897235-615700336230_700x483
Research has found that 59% of millennials feel an employer’s provision of state-of-the-art technology is important to them when considering a job. So you better believe technologies like mobile friendly cloud-based applications are key to better engaging millennials. They enjoy 24/7 access to information and real-time feedback in every other aspect of their lives. As a result, slow or ineffective processes and technologies – like hand-written schedules or phone trees to switch a shift – can frustrate millennials. In today’s culture of instant gratification, these are exactly the kind of roadblocks that can factor heavily into worker satisfaction and decisions to leave an organization.

The Dire Need for Millennial Support
Senior living is just one of many industries that should make adapting to the millennial workforce and embracing new technologies top priorities. First, newer technologies that automate staffing processes and help drive cost savings allow more effort to go towards community care. But, more importantly, they are also critical in attracting millennials to senior living facilities and retaining adequate staff to maintain a high standard of care in the years ahead.

Embrace the Millennial Opportunity
It’s no longer a question of if you should adapt to meet the needs of the millennial generation, but how. First, pause to acknowledge the ambitions behind their actions, their intent to make a positive difference, and their long-term potential! Millennials are projected to account for 50% of the global workforce by 2020, so figuring out how to optimize their potential is quickly becoming imperative to any organization’s success over the next 20+ years.

chart-line_image_v2Prepare for Shifting Demographics
The need for updated technology is impacting numerous industries, but changing population demographics make it urgently relevant for senior living facilities. In the US, for example, 10,000 baby boomers will turn 65 every day from 2011 to 2030. Despite the fact that the senior living industry has already been increasing 6% year over year for the last 10 years, these baby boomers represent a tsunami of inflow that will really challenge the industry and its staffing capacity beyond anything seen before.

Senior Care Staffing for the 21st Century
The right technology and staffing tools represent an easy step that can take the headache out of scheduling, better control liability and overtime, and help keep the coming onslaught of millennial staffers engaged and professionally satisfied. By providing a connection to their schedules and adapting to the way they want to work, you can help them focus more time on quality of care instead of worrying about picking up shifts, etc. – which can provide a strategic recruiting advantage with the growing millennial workforce.

A Scheduling Solution for Any Agehealthcare-tech-image_v1
While adjusting to accommodate millennials is a hot topic these days, it’s important to recognize the benefits they bring to the workforce. Their preferences – especially their eagerness to adopt new technology solutions – can be a source of positive change for any organization. For more in-depth insights on using technology to improve operational efficiencies and better connect with millennial recruits, check out the industry resources at Shiftboard for Healthcare.