Each Shiftboard edition runs on our 100% web-based architecture.
Shiftboard's core scheduling, communication, and online worker database features are included in all editions.
| General | Standard | Professional | Enterprise |
Maximum Users (active/passive) 
Pay only for active members: Active members are only those people who have at least one confirmed shift during a calendar month or have logged into the system during the month. Passive members are any other accounts registered, stored or reported from your Shiftboard database. |
250 / 2,500+ | 2,500 / 10,000+ | Any Size |
| Team Builder
Teams, sometimes called "Groups", "Departments", or "Sections", let you organize members into similar skillsets, interests, permission levels, location or other criteria. Teams may be set to allow automatic membership for everyone, opt-in, or to require a special admittance workflow process to manage criteria such as licensing, background checks, training or other required skills. |
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| Standard Support
Shiftboard is easy to use and should not require technical skills, computer support, or extra-training after initial set-up, but we offer a variety of flexible support plans to fit your organizations unique requirements.
Click on the support links under each plan for a description of the basic support packages included within our 3 standard plans. |
Basic
Basic support includes personal email-based help and email and phone-based new site set-up support. Basic Support also includes 1 personal, initial phone and web-based training session that you can schedule to include multiple members of your staff. |
Extended
Extended Support automatically includes up to 4 personalized training sessions with your organization and key staff members, email and phone-based new site set-up support. |
Premier
Premier Support includes a dedicated account manager with 24-hr response for global businesses, and is configured for your companies unique requirements. Premier Support can include unlimited on and off-site training sessions with your organization, key staff members, and unlimited email and phone-based technical application support. |
| Personal online training sessions | 1 | 4 | customized |
| Online video training & self-help library | |
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| Online Scheduling: Sign-Ups & Confirmations | Standard | Professional | Enterprise |
| 100% real-time web access | |
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| Color-coded schedules for open and closed positions | |
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| View and print calendars by month, week, day, zipcode, and others | |
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| Bar chart calendar view for hourly shift forecasting | |
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| Read-only calendar view, selectable by team | |
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| Search and filter by keywords, duration, zipcodes | |
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| Bulk shift/schedule upload via templates with error checker | |
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Schedule downloads to spreadsheets like Excel  |
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Location mapping with Google Maps  |
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Syndication and shift recruiting via RSS feeds  |
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| Third party access (agency, client, etc.) to view and/or post shifts | - | |
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| Multi-timezone scheduling | - | |
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| Availability Add-On: Categorize, filter, search worker availability
The Availability tool is a huge time-saver that lets your people update their own general and specific times of availability and un-availability so that you can easily filter and schedule workers based on their own preferences and ever-changing expectations. |
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| Time Off Add-On: Paid time off submission, approval, tracking | - | |
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| Standby Auto-Scheduler Add-On: Automatic position assignments
The Standby Auto-Scheduler feature is a Shiftboard powertool that lets your members register their exact availability for a given event, team or activity so that when any cancellations or opportunities open up, they will either be automatically placed into the open position or they will be instantly notified that the position has become available. |
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| Communications, Reminders, Broadcasting | Standard | Professional | Enterprise |
| Personalized group messaging by organization, activity, and team |
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| Targeted group messaging by confirmed positions, date range, location |
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| SMS text messaging option | |
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| Group document upload and publishing |
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| Automated notifications: Daily reminders, confirmations, assignments, cancellations |
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| Online Worker Database | Standard | Professional | Enterprise |
| Track matching ID field from another database |
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| Detailed worker contact information |
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| Detailed custom worker profiles, data-tracking, edit controls, and reporting |
15 | 50 | unlimited |
| Photo/Avatar uploads |
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| Resume uploads/attachments |
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| Export account profile data to spreadsheets like Excel |
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| Import existing worker database from spreadsheets like Excel |
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| Configure and manage multiple worker profiles |
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| Signup & Recruiting | Standard | Professional | Enterprise |
| Web registration form linked to account database |
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| Drag & drop tool to self-customize and edit web registration form | |
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| Send-a-referral recruiting & reports: Total invitations sent, redeemed by account |
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| Advanced Onboarding Add-On: Multi-stage onboard and applicant tracking tools | - | |
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| Jobboard Add-On: Tools for employment openings | |
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| Reporting, Charts & Graphs, Schedule Analytics | Standard | Professional | Enterprise |
| Coverage Reports: Printable sign-in sheets by location, date, team | |
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| Coverage Reports: Hours by worker/team across variable date ranges | |
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| Coverage Reports: Forecasted hourly bar chart coverage & analysis | |
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Coverage Reports: Color-coded charts and graphs  |
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| Export reports to spreadsheets like Excel |
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| Custom report builders, nightly export interface | - | |
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| Web Services API Add-On: reporting integration from multiple data sources | - | - | |
| Time Tracking & Attendance Add-Ons | Standard | Professional | Enterprise |
| Timecard Add-On: Electronic timesheet submission, approval, reporting, and export system | - | |
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| Timeclock Add-On: Clock in and out of Shiftboard in real-time, timecards are auto-generated (Timecard required) | - | |
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| Time Off Add-On: Paid time off submission, approval, tracking | - | |
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| Administrative Controls | |||
| Organization and Team manager permissions | |
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| Team builder and administrative settings | |
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| Automated shift eligibility and business rules, overtime, schedule conflict checks | - | |
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| Customized user and manager access levels | - | |
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| Unique cross referencing/identifiers for scheduled items and accounts |
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| Architecture & Platform | Standard | Professional | Enterprise |
| SSL security | |
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| Industry standard database backups and recovery options | |
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| Industry standard network redundancy protocol | |
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| Automated, secure weekly or daily export/batch interface | - | |
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| Web Services API Add-On: External systems integration (HRMS, Payroll, etc) | - | - | |
| Total storage
Storage and pricing requirements for document publishing can scale to unlimited capacity |
100 Mb | 3 Gb | 10 Gb |
- not included
included in monthly rate
available for additional charge
