Archive for the ‘Staffing & Small Biz’ Category

Welcome to the Workforce, Class of 2010!

Thursday, May 27th, 2010

It’s that time of year again, finals are wrapping up, credits are satisfied, and voilà! You’re officially a college graduate.  Three short years ago graduating from college was one of the most exciting things that could have happened to a person…but then came Fall (literally) of 2008, and it all went downhill from there.   As a graduate of the 2009 class myself, I’ve been there and I know how it feels.   It’s frustrating.  According to a recent USA Today article, there are currently 5 job applicants out there for every 1 open position.  On top of that, only 44% of those employers plan on hiring new college grads.  It’s not only tough for fresh-out-of-school coeds, even workforce veterans have found themselves at odds with the struggling economy.  Its not an ideal situation for most, but there’s got to be a silver lining in this big, fat, ugly rain cloud…

Graduationg

So now what?  You start picking up whichever jobs you can.  That may mean working one, two, or three part time jobs, juggling a part time gig with a full time job, internships, volunteering, a combination of any one of these…it’s exhausting to think about, but with the right combination of organization, skill, and drive I truly believe that it’s still possible to move forward and get ahead, even if it seems like you are fighting against the gods to do so.   This is where the beauty of a program like Shiftboard comes in.  I know that I must have been a pill for previous employers, working 2 different jobs with varying schedules while also volunteering once a week.  Sounds like a scheduling nightmare.  But I was always willing to pick up shifts if I could, switch with another employee if I could, and about every month I would need to change my availability all together.   But the trick is that although people are busier than ever, they are also more willing than ever to pick up extra shifts.  Because of their complex availabilities it makes sense to let them look at what’s available and decide for themselves which shifts will work.  It saves managers time (“oh…so you aren’t available this Tuesday?”) and avoid the possibility of having to get that shift covered last minute or being faced with a no show.    “Why do I even bother writing a schedule? People end up switching and trading shifts until they get the schedule they want anyways.”  It’s true. They will.   So while Shiftboard can still be used in the traditional manager-tells-me-when-to-work-end-of-story way, it’s also nice to have the option of allowing for a bit more flexibility and input on the employee’s end without having to circle around phone calls, availability forms, etc.  If you’re working with a lot of young, mobile workers, why not try a combination of both? Strict yet flexible?

The class of 2010 has a lot to be proud of, they have worked just as hard, probably harder, than any other class.   So hats off to you class of 2010!  You did it!  And now let the job spree begin…

-Nahid

Adopting Online Nurse Scheduling and Staffing Systems

Monday, September 21st, 2009

When the internet pioneers named the world wide web, they certainly had to know it was a spider’s web with a million, billion, trillion strands.  There is so much information out there, on every conceivable niche, that it can be a huge challenge to find what you are looking for. We’ve been researching adoption and growth in the use of Software-as-a-Service tools and applications for hospitals, healthcare facilities, nursing departments, and so forth to see how the market is changing and adapting to web-based software. We hope to gather info that helps our customers make the case for why these tools are necessary for today’s nurse leaders.

Nurse Scheduling is Going Online

A few years ago, Lauren Sabet, from the First Consulting Group did some analysis.  She found that,

As hospitals and health care professionals struggle with a chronic shortage of nurses, Internet-based software packages are being developed that can make the staffing and scheduling process more efficient.

They did their analysis showing, what many saw as brutally obvious but not yet clear on how to execute, that technology can help address challenges related to nurse staffing and scheduling.  I’ll add in here that it definitely does help.  At the time, they wrote six case studies profiling a variety of integrated software products, ranging in price from $60,000 to $150,000 for a 300-bed hospital, offer a range of benefits. Today, those costs have dropped for those using web-based online scheduling software.

• Optimizing staff resources and minimizing use of agencies (Shiftboard note: We have seen a lot of data and growth around the use of outside staffing firms);
• Boosting staff satisfaction and retention (Shiftboard note: We see this daily);
• Streamlining traditional management processes;
• Expanding personal accessibility, flexibility, and choices through staff bidding and self-scheduling; (Shiftboard note: we have not seen the bidding systems operating successfully, however, they could still be out there.)
• Improving control of staffing costs and potential cost savings; and
• Simplifying management of regulatory requirements.

    Nurse Managers and Nurses Lead the Way

    Today,  more health care organizations are taking advantage of online scheduling and staffing programs. The research findings from Sabet indicated that once nurses started using online tools, other departments began to demand them. So, in large measure, nurses drive adoption in the world of healthcare technology.

    We couldn’t find updates to the analysis, but in our next post, we are going to explore some of the findings of the new FCG parent company, CSC. They created a report about healthcare costs and regulations, which includes healthcare staffing and retention, in 2009 and looking forward over the next 5+ years.

    –TJ M

    The Future of Work: Flexible, Remote, Telecommuting Programs

    Monday, August 10th, 2009

    The Future of Work is one of my favorite blogs around the trends of work, contingent work, flexible work and how it is impacting employers and employees. The team here recently completed a study with a big title:  Flexible Work Arrangements for Nonexempt Employees.

    It is part of a large study conducted to understand the rapid change taking place in today’s workforce. The report is aimed at the people who manage or lead employees who work outside of traditional office facilities and who may be a distributed workforce — that is, hourly workers, temp workers, full timers who telecommute from  home. It could be that you have different locations and people clocking in at all different shifts and times and you are trying to find ways to let people share shifts or come in at non-rush hour times. This report (I only read the summary) covers some of the critical information you likely need to decide how to implement a plan of your own.

    A number of factors are cited for this remote work/telecommute/flexible trend:

    1. Fuel prices
    2. A proliferation of connectivity devices
    3. Employee demand for work-life balance

    Here is the summary on flexible work program trends.  Look to the right for the 2009 Survey Briefs section and the above title and click, “Read It.”

    If you want simply to read the summary about this survey, click to the Future of Work blog post on the same topic.

    This is a blog and site worth bookmarking.

    Cameron Chapman at Mashable mentions Shiftboard

    Thursday, July 23rd, 2009

    We appreciate that Cameron Chapman sees us as one of the mission critical web-based applications that business owners need to schedule their staff and workers.

    With over 2 million readers a month, it is an honor to be included at Mashable.

    We are eager to see the next updated edition of the Online Business Toolbox, too.270+ Tools for Running a Business Online_1248396377068

    Healthcare Staffing Software: Customer Success Story

    Wednesday, July 22nd, 2009

    We’re excited when every customer goes live and gets value out of the system. We’re equally jazzed when we have a customer decide they’d like to tell others about how great we are in this case study about Online Scheduling.

    In the Pharmacy Staffing world, we have been watching Welborn Relief Agency, a Seattle-based pharmacy temp staffing agency, grow in a crazy economy. It is always fun to see your friends and customers succeed. We’re glad to be a small part of it.

    You can click above to read the full case study, but here are a couple of highlights:

    •  They saved on overhead expenses by scheduling online.

    •  Welborn managers now have powerful reporting and quick visibility into scheduling activity.

    View all of the Shiftboard customer success case studies.

    -TJ M

    Miley Cyrus’ Impact on Capital, Cash Flow, and Staffing

    Friday, June 26th, 2009

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    Do Your Assets Ride Up and Down The Elevator Every Day?

    Wednesday, June 24th, 2009

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    Let’s Talk Staffing Companies

    Thursday, June 11th, 2009

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